FAQ
QUESTIONS? We've got you covered!
WhatDoes "WITHOUT INSERT" mean in the product description?
This means that the item ships without any filling. This cuts down freight costs and allows the customer to choose the filling type they would like. Read the fill guide here.
When will my order arrive?
Orders are processed in 2–5 business days. Delivery times vary by location, but most orders arrive within 10–30 business days. We’ll send tracking details once your bean bag hits the road.
How much does shipping cost?
Nada. Zilch. Zero. Shipping is free worldwide, no matter where you live.
Do you accept returns or exchanges?
We don’t offer returns or exchanges at this time. But if something’s not quite right, get in touch—we’re here to help: info@beanbaglab.com
What if my item arrives damaged?
Oh no! If your order shows up damaged, email us within 7 days at info@beanbaglab.com, and we’ll sort it out pronto.
Do you ship internationally?
Absolutely. We ship worldwide for free. Just note: international orders may be subject to customs duties or import taxes, which are the buyer’s responsibility.
Do you offer gift wrapping?
Not at this time. Our products are made-to-order and shipped directly from our print partners, so branded gift wrapping isn’t available. This helps us keep freight costs low and delivery smooth.
Can I buy a bean bag with filling included?
Our covers are shipped unfilled to reduce shipping costs and packaging waste. You'll find recommended filling types and amounts on each product page.
How do I fill my bean bag?
We’ve got a simple step-by-step guide to walk you through it. Grab a buddy (or a bulldog clip), follow the tips, and you’ll be chilling in no time. Read the fill guide here.
What size are your bean bag covers?
Each product page includes sizing details, and we also offer a visual guide. Check out the size guide here.
Do you offer bulk or trade discounts?
Yes! If you're styling a space or placing a large order, email info@beanbaglab.com and let’s chat.
Why does shipping take longer to Australia?
Our covers are printed and shipped from the U.S., which means Australian orders may take 10–30 business days. We're working on local options to speed things up in the future!
Still have questions?
We’re always happy to help. Email us at info@beanbaglab.com and we’ll get back to you as soon as possible.